Shifting gears on how you think about fleet management.

QUICK RESOURCES:

Driver Support Assistance: 800-972-8872

 

Vendor Support Assistance:
800-972-8872

 

 

DRIVER INSTRUCTIONS

For preventative maintenance, (i.e.: oil changes, tire replacements/rotations, brakes, or items listed in the attached preventative maintenance schedule please bring to an approved national vendor for service.

Warranty Work

For warranty work or non-preventative maintenance, please return to an authorized dealer.

GLASS

For glass repairs, please contact your manager for approval.

Fleet Maintenance Authorization Call 800-972-8872

VENDOR INSTRUCTIONS

Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.

INVOICES

Submit a timely invoice. Any invoice submitted more than 150 calendar days beyond the service date will not be approved.

INCLUDE

Reference at minimum the PO Number, VIN, Mileage & Model with each invoice submitted.

What to do in case of an accident

  • Notify police and obtain accident report
  • Seek medical help for injured parties
  • do not admit fault
  • OBTAIN driver insurance from any witness and/or injured parties
  • CHECK for/obtain information from any witness and/or injured parties
  • CALL YOUR INSURANCE COMPANY to file a claim
  • CONFIRM repair shop prior

PLEASE NOTE: Accidents are to be reported to AP Fleet within 24 hours or the next business day.

Please contact your account manager to submit accident form and photos.
Additional condition report may be required.

 

Factory Warranty

Please return to your local authorized dealer for repairs if vehicle falls within the manufacturer’s warranty period.

AP ROADSIDE ASSISTANCE

RAM 800.521.2779
GM / Chevrolet 800.243.8872
Ford 800.241.3673
Sprinter & Freightliner 800.367.6372

NON-WARRANTY COVERAGE

Please call 800-972-8872 for Non-Warranty Roadside Assistance

VENDOR INSTRUCTIONS

Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.

INVOICES

Submit a timely invoice. Any invoice submitted more than 150 calendar days beyond the service date will not be approved.

INCLUDE

Reference at minimum the PO Number, VIN, Mileage & Model with each invoice submitted.

VIOLATIONS

It is your responsibility to ensure proper rules of the road are being followed. ALL VIOLATIONS ARE THE LESSEE’S RESPONSIBILITY

TOLL CHARGES

Any incurred toll charges are automatically paid for via AP Toll Guard Program. All charges will be billed back with an administrative fee(s).

WE STRONGLY ENCOURAGE YOU TO OBTAIN TRANSPONDERS FOR YOUR VEHICLES IF YOU ARE FREQUENTLY TRAVELLING ON TOLL ROADS.

MISCELLANEOUS VIOLATIONS

Any incurred violations are automatically paid upon receipt. All charges will be billed back with an administrative fee(s).

For Questions, Please Contact Your Account Manager

ContacT Us Today

If you have general questions, billing concerns, want to report an accident, submit a maintenance request, or have another concern please fill out the form below to contact the AP Fleet team.

 
Contact Us

 
 
Truck Number should be listed below a QR code on the inside of your vehicle
 
Please take as many pictures as necessary to clearly show all damage.





- THIS FORM IS NOT AN INSURANCE CLAIM -
Please call your insurance company to file a claim immediately after your accident, then fill out this form to notify us of your accident.
1st Driver Information







  
2nd Driver Information








 
 
Police Information



 Description of Accident - Please use one (1) for your vehicle and two (2), three (3), etc. for other vehicles (as applicable)




If this is a billing question, please enter your invoice number. Otherwise, leave blank:



Contact Information

PREVENTATIVE MAINTENANCE SCHEDULE

5,000 MILES GAS

Please Utilize This Pre-Approved Maintenance Authorization on RAM, GM/Chevrolet & Ford Vehicles:

EVERY 5,000 MILES SUGGESTED MAINTENANCE

Change Oil & Filter & Lubricate Chassis
Check Factory Recommended Oil Type
Check Tire Tread Depth & Pressure
Set Tire Pressure As Needed
Rotate Tires
Perform Courtesy Visual Brake Inspection
Check Under Hood Belts, Hoses & Fluids
Top Off As Needed
Courtesy Visual Multi-Point Inspection
Lights, Wipers, Steering & Suspension

EVERY 15,000 MILES SUGGESTED MAINTENANCE

5,000 Mile Suggested Maintenance Plus:
Check Air Filter & Cabin Filter
Call for Authorization to Replace

EVERY 30,000 MILES SUGGESTED MAINTENANCE

5,000 Mile Suggested Maintenance Plus:
Check Air Filter & Cabin Filter
Call for Authorization to Replace

PRE-APPROVED MAINTENANCE OVER MILEAGE

Change Oil & Filter & Lubricate Chassis
Check Factory Recommended Oil Type
Check Air Filter & Cabin Filter Element
Call for Authorization to Replace
Rotate Tires
Perform Courtesy Visual Brake Inspection
Check Tire Tread Depth & Pressure
Set Tire Pressure As Needed
Check Under Hood Belts, Hoses & Fluids
Top Off As Needed
Courtesy Vehicle Multi-Point Inspection
Lights, Wipers, Steering & Suspension

Vendor Instructions:

Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.

Fleet Maintenance Authorization: 800-972-8872

DO: Reference at minimum the Unit Number, VIN, Mileage & Model that is submitted for work approval.
*Terms and conditions apply, please read your contract to understand what is covered.

PREVENTATIVE MAINTENANCE SCHEDULE

10,000 MILES DIESEL

Please Utilize This Pre-Approved Maintenance Authorization on Sprinters and Freightliner Vehicles:

EVERY 10,000 MILES SUGGESTED MAINTENANCE

Change Oil & Filter & Lubricate Chassis
Check Factory Recommended Oil Type
Check Tire Tread Depth & Pressure
Set Tire Pressure As Needed
Rotate Tires
Perform Courtesy Visual Brake Inspection
Check Under Hood Belts, Hoses & Fluids
Top Off As Needed
Check Fuel & Water Filter
Call for Authorization to Replace
Courtesy Visual Multi-Point Inspection
Lights, Wipers, Steering & Suspension

EVERY 20,000 MILES SUGGESTED MAINTENANCE

10,000 Mile Suggested Maintenance Plus:
Check Air Filter & Cabin Filter
Call for Authorization to Replace

EVERY 30,000 MILES SUGGESTED MAINTENANCE

10,000 Mile Suggested Maintenance Plus:
Check Air Filter & Cabin Filter
Call for Authorization to Replace

PRE-APPROVED MAINTENANCE OVER MILEAGE

Change Oil & Filter & Lubricate Chassis
Check Factory Recommended Oil Type
Check Air Filter & Cabin Filter Element
Call for Authorization to Replace
Rotate Tires
Perform Courtesy Visual Brake Inspection
Check Tire Tread Depth & Pressure
Set Tire Pressure As Needed
Check Under Hood Belts, Hoses & Fluids
Top Off As Needed
Check Fuel & Water Filter
Call for Authorization to Replace
Courtesy Vehicle Multi-Point Inspection
Lights, Wipers, Steering & Suspension

Vendor Instructions:

Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.

Fleet Maintenance Authorization: 800-972-8872

DO: Reference at minimum the Unit Number, VIN, Mileage & Model that is submitted for work approval.
*Terms and conditions apply, please read your contract to understand what is covered.

Our Mission:

At AP Fleet, we're not just a fleet management company; we're disruptors, innovators, and collaborators. With a team of industry experts, we break the mold by crafting purpose-built solutions that drive new standards and exceed expectations. Our commitment to customer service isn't just about satisfaction; it's about earning our clients' trust. We believe in aligning our goals with theirs and working hand in hand to achieve mutual success. By setting ourselves apart from the competition, we redefine what it means to manage fleets of any size, delivering excellence that resonates throughout our client partnerships.

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