Shifting gears on how you think about fleet management.
QUICK RESOURCES:
Driver Support Assistance:
844-923-8473
Vendor Support Assistance:
844-923-8473
DRIVER INSTRUCTIONS
For preventative maintenance, (i.e.: oil changes, tire replacements/rotations, brakes, or items listed in the attached preventative maintenance schedule please bring to an approved national vendor for service.
Warranty Work
For warranty work or non-preventative maintenance, please return to an authorized dealer.
GLASS
For glass repairs, please contact your manager for approval.
Fleet Maintenance Authorization Call 844-923-8473
We understand that during your time with our vehicle, maintenance may be needed. Our company uses Fuelman Maintenance, Powered by CarAdvise to make this easier and prevents you from having to pay out of pocket for any maintenance or repairs.
Please show the membership card linked below at any of our partner shops below, they are to Process your order in the Auto Integrate system under the CarAdvise Fleet.
VENDOR INSTRUCTIONS
Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.
INVOICES
Submit a timely invoice. Any invoice submitted more than 150 calendar days beyond the service date will not be approved.
INCLUDE
Reference at minimum the PO Number, VIN, Mileage & Model with each invoice submitted.
What to do in case of an accident
- Notify police and obtain accident report
- Seek medical help for injured parties
- do not admit fault
- OBTAIN driver insurance from any witness and/or injured parties
- CHECK for/obtain information from any witness and/or injured parties
- CALL YOUR INSURANCE COMPANY to file a claim
- CONFIRM repair shop prior
PLEASE NOTE: Accidents are to be reported to AP Fleet within 24 hours or the next business day.
Please contact your account manager to submit accident form and photos.
Additional condition report may be required.
Factory Warranty
Please return to your local authorized dealer for repairs if vehicle falls within the manufacturer’s warranty period.
AP ROADSIDE ASSISTANCE
| RAM | 800.521.2779 |
| GM / Chevrolet | 800.243.8872 |
| Ford | 800.241.3673 |
| Sprinter & Freightliner | 800.367.6372 |
NON-WARRANTY COVERAGE
Please call 800-972-8872 for Non-Warranty Roadside Assistance
VENDOR INSTRUCTIONS
Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.
INVOICES
Submit a timely invoice. Any invoice submitted more than 150 calendar days beyond the service date will not be approved.
INCLUDE
Reference at minimum the PO Number, VIN, Mileage & Model with each invoice submitted.
VIOLATIONS
It is your responsibility to ensure proper rules of the road are being followed. ALL VIOLATIONS ARE THE LESSEE’S RESPONSIBILITY
TOLL CHARGES
Any incurred toll charges are automatically paid for via AP Toll Guard Program. All charges will be billed back with an administrative fee(s).
WE STRONGLY ENCOURAGE YOU TO OBTAIN TRANSPONDERS FOR YOUR VEHICLES IF YOU ARE FREQUENTLY TRAVELLING ON TOLL ROADS.
MISCELLANEOUS VIOLATIONS
Any incurred violations are automatically paid upon receipt. All charges will be billed back with an administrative fee(s).
For Questions, Please Contact Your Account Manager
ContacT Us Today
If you have general questions, billing concerns, want to report an accident, submit a maintenance request, or have another concern please fill out the form below to contact the AP Fleet team.
PREVENTATIVE MAINTENANCE SCHEDULE
5,000 MILES GAS
Please Utilize This Pre-Approved Maintenance Authorization on RAM, GM/Chevrolet & Ford Vehicles:
EVERY 5,000 MILES SUGGESTED MAINTENANCE
Change Oil & Filter & Lubricate ChassisCheck Factory Recommended Oil Type |
Check Tire Tread Depth & PressureSet Tire Pressure As Needed |
Rotate TiresPerform Courtesy Visual Brake Inspection |
Check Under Hood Belts, Hoses & FluidsTop Off As Needed |
Courtesy Visual Multi-Point InspectionLights, Wipers, Steering & Suspension |
EVERY 15,000 MILES SUGGESTED MAINTENANCE
5,000 Mile Suggested Maintenance Plus: |
Check Air Filter & Cabin FilterCall for Authorization to Replace |
EVERY 30,000 MILES SUGGESTED MAINTENANCE
5,000 Mile Suggested Maintenance Plus: |
Check Air Filter & Cabin FilterCall for Authorization to Replace |
PRE-APPROVED MAINTENANCE OVER MILEAGE
Change Oil & Filter & Lubricate ChassisCheck Factory Recommended Oil Type |
Check Air Filter & Cabin Filter ElementCall for Authorization to Replace |
Rotate TiresPerform Courtesy Visual Brake Inspection |
Check Tire Tread Depth & PressureSet Tire Pressure As Needed |
Check Under Hood Belts, Hoses & FluidsTop Off As Needed |
Courtesy Vehicle Multi-Point InspectionLights, Wipers, Steering & Suspension |
Vendor Instructions:
Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.
Fleet Maintenance Authorization: 844-923-8473
DO: Reference at minimum the Unit Number, VIN, Mileage & Model that is submitted for work approval.
*Terms and conditions apply, please read your contract to understand what is covered.
PREVENTATIVE MAINTENANCE SCHEDULE
10,000 MILES DIESEL
Please Utilize This Pre-Approved Maintenance Authorization on Sprinters and Freightliner Vehicles:
EVERY 10,000 MILES SUGGESTED MAINTENANCE
Change Oil & Filter & Lubricate ChassisCheck Factory Recommended Oil Type |
Check Tire Tread Depth & PressureSet Tire Pressure As Needed |
Rotate TiresPerform Courtesy Visual Brake Inspection |
Check Under Hood Belts, Hoses & FluidsTop Off As Needed |
Check Fuel & Water FilterCall for Authorization to Replace |
Courtesy Visual Multi-Point InspectionLights, Wipers, Steering & Suspension |
EVERY 20,000 MILES SUGGESTED MAINTENANCE
10,000 Mile Suggested Maintenance Plus: |
Check Air Filter & Cabin FilterCall for Authorization to Replace |
EVERY 30,000 MILES SUGGESTED MAINTENANCE
10,000 Mile Suggested Maintenance Plus: |
Check Air Filter & Cabin FilterCall for Authorization to Replace |
PRE-APPROVED MAINTENANCE OVER MILEAGE
Change Oil & Filter & Lubricate ChassisCheck Factory Recommended Oil Type |
Check Air Filter & Cabin Filter ElementCall for Authorization to Replace |
Rotate TiresPerform Courtesy Visual Brake Inspection |
Check Tire Tread Depth & PressureSet Tire Pressure As Needed |
Check Under Hood Belts, Hoses & FluidsTop Off As Needed |
Check Fuel & Water FilterCall for Authorization to Replace |
Courtesy Vehicle Multi-Point InspectionLights, Wipers, Steering & Suspension |
Vendor Instructions:
Service can be performed within 500 miles or before or after the stated odometer interval. This brochure serves as authorization to perform the maintenance as indicated. Any additional service or work outside of the mileage limitations must be authorized.
Fleet Maintenance Authorization: 844-923-8473
DO: Reference at minimum the Unit Number, VIN, Mileage & Model that is submitted for work approval.
*Terms and conditions apply, please read your contract to understand what is covered.
Our Mission:
At AP Fleet, we're not just a fleet management company; we're disruptors, innovators, and collaborators. With a team of industry experts, we break the mold by crafting purpose-built solutions that drive new standards and exceed expectations. Our commitment to customer service isn't just about satisfaction; it's about earning our clients' trust. We believe in aligning our goals with theirs and working hand in hand to achieve mutual success. By setting ourselves apart from the competition, we redefine what it means to manage fleets of any size, delivering excellence that resonates throughout our client partnerships.
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